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King and Fowler creates value using the following processes: Process Integration, Quotation Service, 24/7 Speed Shop, Lean Programmes, Customer Account Management and WIP Tracking System.

VALUE PROPOSITION

PROCESS INTEGRATION
QUOTATION SERVICE
24/7 SPEED SHOP
LEAN PROGRAMMES
CUSTOMER ACCOUNT MANAGEMENT
WIP TRACKING SYSTEM


PROCESS INTEGRATION
King & Fowler provides a one-stop shop service for aerospace metal finishing.
The company has a broad range of in-house capabilities and has developed close relationships with partner companies to provide a complete metal finishing service.

By using King & Fowler as a single interface, companies outsource their sub-con management overhead and risk to dedicated supply chain experts. Aggregating the demand of several companies has enabled King & Fowler to leverage improved service levels and reduced overall costs.

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QUOTATION SERVICE
An integral part of the Process Integration service is to provide a responsive quotation service for both internal and external treatments.

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24/7 SPEED SHOP
King & Fowler has invested in a 24/7 Speed Shop to support the responsive needs of its customer base. Dedicated CADMIUM and HARD CHROME plants have been commissioned and a multi-skilled team trained and deployed.

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LEAN PROGRAMMES

King & Fowler has won the SCRIA (Supply Chain Relationships In Aerospace) award for lean supply chain excellence by implementing an integrated Kanban facility.

An experienced operations manager from the automotive industry has been recruited to implement best practice lean technologies and ensure King and Fowler remain a world-class company.

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CUSTOMER ACCOUNT MANAGEMENT
King & Fowler is focused on customer service and recognize that clear communication channels are essential. All key customers have dedicated account managers and a direct dial number to simplify the communication process.

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WIP TRACKING SYSTEM
Aerogistics Systems have developed a highly innovative planning and control system combining RFID and e-business technologies to provide dynamic on-line tracking of order status for all key account customers.

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Merseyside Young Entrepreneur of the Year 2004

Hosted by Business Link for Greater Merseyside, the top award of the night – Young Entrepreneur of the Year – went to Tom Dawes of Aerogistics.

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